Personas: delays updating user profiles
Incident Report for Segment
Resolved
This incident has been resolved.
Posted Oct 22, 2020 - 16:33 PDT
Monitoring
We are catching up from previous delays in processing updates to the Personas profile API and user explorer
Posted Oct 22, 2020 - 16:11 PDT
Identified
The issue has been identified and a fix is being implemented.
Posted Oct 22, 2020 - 15:30 PDT
Investigating
Currently Personas is experiencing delays in processing updates to the profile API and user explorer. No data has been lost. Our engineering team has identified the source of the delay and is working on rolling out a fix.
Posted Oct 22, 2020 - 15:20 PDT
This incident affected: Personas.