Engage batch computations, Predictions and Recommendations may produce incomplete results.
Monitoring - We identified and resolved an issue where a small percentage of profiles lost links post-merge, affecting event attribution to canonical profiles. There is no data loss. We are working to recover the missing links for accurate profile and computations updates.
Dec 06, 2024 - 06:52 PST
Identified - The issue has been identified.
Dec 05, 2024 - 09:52 PST
Update - We are continuing to investigate this issue.
Dec 05, 2024 - 08:52 PST
Investigating - We are currently investigating this issue.
Dec 05, 2024 - 07:58 PST
Uptime over the past 90 days. View historical uptime.
Data Ingestion (Tracking) API Operational
90 days ago
100.0 % uptime
Today
Data Ingestion (Tracking) API (US) Operational
90 days ago
100.0 % uptime
Today
Data Ingestion (Tracking) API (EU) Operational
90 days ago
100.0 % uptime
Today
Data Processing Pipeline Operational
Data Processing Pipeline (US) Operational
Data Processing Pipeline (EU) Operational
Web Interface Operational
Web Interface (US) Operational
Web Interface (EU) Operational
Analytics.js CDN Operational
Analytics.js CDN (US) Operational
Analytics.js CDN (EU) Operational
Streaming Destinations Operational
Streaming Destinations (US) Operational
Streaming Destinations (EU) Operational
Cloud Sources Operational
Cloud Sources (US) Operational
Cloud Sources (EU) Operational
Warehouses Operational
Warehouses (US) Operational
Warehouses (EU) Operational
Engage Degraded Performance
Engage (US) Degraded Performance
Engage (EU) Degraded Performance
Libraries Operational
Libraries (US) Operational
Libraries (EU) Operational
Public API Operational
Public API (US) Operational
Public API (EU) Operational
Blobstore Destinations Operational
Blobstore Destinations (US) Operational
Blobstore Destinations (EU) Operational
Data Lakes Operational
Data Lakes (US) Operational
Data Lakes (EU) Operational
Data Deletions Operational
Data Deletions (US) Operational
Data Deletions (EU) Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

System Metrics Month Week Day
Tracking API Latency
Fetching
Destinations time to first delivery attempt (p95) ?
Fetching
Destinations end-to-end latency (p95)
Fetching
Profile API response time (p95)
Fetching
Past Incidents
Dec 8, 2024

No incidents reported today.

Dec 7, 2024

No incidents reported.

Dec 6, 2024

Unresolved incident: Engage batch computations, Predictions and Recommendations may produce incomplete results..

Dec 5, 2024
Some Unify and Engage customers are experiencing inability to create new Audiences and Traits
Resolved - This incident has been resolved
Dec 5, 14:38 PST
Investigating - We are currently investigating this issue.
Dec 5, 08:59 PST
Dec 4, 2024

No incidents reported.

Dec 3, 2024

No incidents reported.

Dec 2, 2024

No incidents reported.

Dec 1, 2024

No incidents reported.

Nov 30, 2024

No incidents reported.

Nov 29, 2024

No incidents reported.

Nov 28, 2024

No incidents reported.

Nov 27, 2024

No incidents reported.

Nov 26, 2024

No incidents reported.

Nov 25, 2024

No incidents reported.

Nov 24, 2024

No incidents reported.

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