Segment Status

All Systems Operational

Web Interface Operational

Analytics.js CDN Operational

Tracking API Operational

Integrations Operational

Cloud Sources Operational

Warehouses Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

System Metrics Month Week Day

Tracking API Latency

Fetching

Past Incidents

Jun 25, 2017

No incidents reported today.

Jun 24, 2017

Temporary Server-side Delay

Resolved - This incident has been resolved.
Jun 24, 15:56 PDT

Monitoring - We're experiencing a temporary delay in server-side messages through our data pipeline as part of a planned deduplication upgrade. The data is currently being queued and will continue processing shortly.
Jun 24, 15:50 PDT

Jun 23, 2017

No incidents reported.

Jun 22, 2017

segment.com assets not loading

Resolved - This incident has been resolved.
Jun 22, 07:46 PDT

Monitoring - A fix has been implemented and we are monitoring the results.
Jun 22, 07:36 PDT

Identified - Some segment.com assets are not currently loading from our CDN. We have identified the issue and are implementing a fix. Segment APIs and customer data flow are not affected.
Jun 22, 07:32 PDT

Jun 21, 2017

No incidents reported.

Jun 20, 2017

No incidents reported.

Jun 19, 2017

No incidents reported.

Jun 18, 2017

No incidents reported.

Jun 17, 2017

No incidents reported.

Jun 16, 2017

No incidents reported.

Jun 15, 2017

Chameleon Data Delays

Resolved - All discarded messages have been successfully replayed into Chameleon. No data was lost.
Jun 15, 12:46 PDT

Monitoring - Chameleon delays have recovered. Replays will be run for affected customers.
Jun 14, 10:41 PDT

Investigating - We’re investigating a delay in data being sent to Chameleon for a handful of our customers.
Jun 14, 09:52 PDT

Jun 14, 2017

Temporarily Pausing Traffic to AutopilotHQ

Resolved - Autopilot has confirmed that Segment tasks are all cleared. No data was lost.
Jun 14, 16:41 PDT

Update - Now sending traffic normally to Autopilot, their provider has addressed the root cause and Autopilot has allocated additional resources to get through the backlog of Segment tasks.
Jun 14, 16:37 PDT

Monitoring - Working together with AutopilotHQ, we are temporarily pausing traffic to Autopilot as their database provider is experiencing latency, causing delays in task processing. Pausing traffic will help Autopilot’s provider facilitate a quick resolution, and no data will be lost.
Jun 14, 16:05 PDT

Jun 13, 2017

Partial data delay for Kissmetrics for subset of customers

Resolved - This incident has been resolved.
Jun 13, 10:33 PDT

Update - New data flow to Kissmetrics has been restored for all customers. For the small subset of customers that were affected over the weekend, we are still investigating and will follow up with more details.
Jun 5, 14:49 PDT

Identified - A small subset of customers may have experienced partial data delay since Friday, June 2nd when trying to send analytics.js data to Kissmetrics
Jun 5, 14:35 PDT

Jun 12, 2017

No incidents reported.

Jun 11, 2017

No incidents reported.