All Systems Operational
Web Interface Operational
Analytics.js CDN Operational
Tracking API Operational
Integrations Operational
Cloud Sources Operational
Warehouses Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
System Metrics Month Week Day
Tracking API Latency
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Past Incidents
Jan 17, 2017

No incidents reported today.

Jan 16, 2017
Resolved - Message routing has returned to normal. Existing queued messages have been processed.

Integration delays started at 15:30 PST
Integration queues emptied at 16:57 PST
Jan 16, 17:13 PST
Identified - We're seeing a backlog of requests for all integrations.
Jan 16, 16:10 PST
Jan 15, 2017

No incidents reported.

Jan 14, 2017

No incidents reported.

Jan 13, 2017

No incidents reported.

Jan 12, 2017
Resolved - These delays have now been resolved.
Jan 12, 13:37 PST
Monitoring - We've identified a delay in our system sending data to Intercom; we've fixed it and data should be available in Intercom shortly. We're monitoring the situation.
Jan 12, 12:15 PST
Jan 11, 2017
Resolved - The Segment-Kochava integration is functioning normally. We will be contacting affected customers individually.
Jan 11, 14:52 PST
Monitoring - We have deployed a fix and are seeing messages delivered to Kochava. We will update once the backlog of events has been drained.
Jan 11, 11:57 PST
Investigating - The Segment-Kochava integration is experiencing some delays due to an issue on Segment's end. Engineers are working to address the problem.
Jan 11, 10:52 PST
Resolved - We've fixed the issue and the webhooks integration is functioning normally.
Jan 11, 14:50 PST
Identified - Webhooks integrations are experiencing some delays. Engineers are working to address the problem.
Jan 11, 09:46 PST
Jan 10, 2017

No incidents reported.

Jan 9, 2017
Resolved - Mixpanel integration data should now be caught up and the delays have resolved.
Jan 9, 18:27 PST
Investigating - We are currently experiencing delays sending messages to Mixpanel; we're investigating.
Jan 9, 17:43 PST
Resolved - This incident has been resolved.
Jan 9, 15:32 PST
Update - The minor billing issue regarding our credit card modal is now solved. Thank you for your patience! As mentioned, no customer data or billing has been affected.
Jan 9, 15:31 PST
Investigating - We are currently experiencing a minor billing issue that's preventing our credit card modal from displaying to users. You may not be able to add, edit, or delete your credit card. Our engineers are investigating and will update this page as soon as it's fixed. No customer data has been lost or affected by this issue.
Jan 9, 12:02 PST
Jan 8, 2017

No incidents reported.

Jan 7, 2017

No incidents reported.

Jan 6, 2017

No incidents reported.

Jan 5, 2017

No incidents reported.

Jan 4, 2017

No incidents reported.

Jan 3, 2017
Resolved - This incident has been resolved.
Jan 3, 19:25 PST
Monitoring - The intermittent errors were short lived and the app is back to normal. We are continuing to monitor the issue.
Jan 3, 18:11 PST
Investigating - We are experiencing intermittent errors while trying to log in and other pages in our app. Our engineers are looking into this. No customer data loss has been reported.
Jan 3, 17:34 PST