All Systems Operational
Uptime over the past 90 days. View historical uptime.
Data Ingestion (Tracking) API Operational
90 days ago
100.0 % uptime
Today
Data Ingestion (Tracking) API (US) Operational
90 days ago
100.0 % uptime
Today
Data Ingestion (Tracking) API (EU) Operational
90 days ago
100.0 % uptime
Today
Data Processing Pipeline Operational
Data Processing Pipeline (US) Operational
Data Processing Pipeline (EU) Operational
Web Interface Operational
Web Interface (US) Operational
Web Interface (EU) Operational
Analytics.js CDN Operational
Analytics.js CDN (US) Operational
Analytics.js CDN (EU) Operational
Streaming Destinations Operational
Streaming Destinations (US) Operational
Streaming Destinations (EU) Operational
Cloud Sources Operational
Cloud Sources (US) Operational
Cloud Sources (EU) Operational
Warehouses Operational
Warehouses (US) Operational
Warehouses (EU) Operational
Personas Operational
Personas (US) Operational
Personas (EU) Operational
Libraries Operational
Libraries (US) Operational
Libraries (EU) Operational
Public API Operational
Public API (US) Operational
Public API (EU) Operational
Blobstore Destinations Operational
Blobstore Destinations (US) Operational
Blobstore Destinations (EU) Operational
Data Lakes Operational
Data Lakes (US) Operational
Data Lakes (EU) Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

System Metrics Month Week Day
Tracking API Latency
Fetching
Destinations time to first delivery attempt (p95) ?
Fetching
Destinations end-to-end latency (p95)
Fetching
Profile API response time (p95)
Fetching
Past Incidents
Sep 28, 2022

No incidents reported today.

Sep 27, 2022

No incidents reported.

Sep 26, 2022

No incidents reported.

Sep 25, 2022

No incidents reported.

Sep 24, 2022

No incidents reported.

Sep 23, 2022
Delays in processing Personas computations & syncs
Resolved - This incident has been resolved.
Sep 23, 18:06 PDT
Update - Related to the ongoing issue, the Personas section of the Segment App was intermittently unable to load data for a few minutes, but is now loading properly. We are continuing to investigate the delay issue.
Sep 23, 14:28 PDT
Investigating - We are currently investigating an issue causing delays in processing syncs and batch computations for audiences and computed traits.
Sep 23, 13:29 PDT
Sep 22, 2022

No incidents reported.

Sep 21, 2022
Klaviyo Destination delivery outage
Resolved - Data delivery to the Klaviyo cloud mode destination was restored at 11:30am PT on September 21. Please reach out to our support team at friends@segment.com to see if your data is eligible for a replay.

See Klaviyo's status page for more details on the incident.
Sep 21, 13:19 PDT
Monitoring - Data delivery to the Klaviyo cloud mode destination has been restored. Device mode connections were not impacted.
Sep 21, 11:41 PDT
Investigating - We are investigating an issue with the Klaviyo destination that is affecting all customers using this destination.
Sep 21, 11:08 PDT
Source Functions API downtime and data delays
Resolved - At 11:30 AM Pacific Time, the Source Functions pipeline finished delivering all delayed messages. If you continue to see any issues, please reach out to friends@segment.com
Sep 21, 11:54 PDT
Monitoring - Beginning at approximately 7:30 AM Pacific Time and continuing until 10:30 AM Pacific Time, the Source Functions pipeline experienced elevated data delays and API error rates due to a large increase in load. The pipeline is now back to real time and the majority of delayed webhook requests have been processed and delivered. A small percentage of remaining delayed data is still being processed. We will update this status incident when all delayed data has been processed.
Sep 21, 10:30 PDT
Sep 20, 2022
Delayed Data Processing Metrics
Resolved - This incident has been resolved.
Sep 20, 22:02 PDT
Monitoring - A fix has been implemented and we're monitoring results.

Current status:
Event Delivery Dashboard -> up-to-date
Source Schema Metrics -> delayed, catching up
Protocols Event Violations -> delayed, catching up
Audience Builder Events for Personas -> delayed, catching up
Sep 20, 16:36 PDT
Identified - The issue has been identified and a fix is being implemented.
Sep 20, 15:46 PDT
Investigating - Starting at 11:30AM PT Segment products are current experiencing delays in data processing metrics. Event delivery is not impacted.

Impacted functionality includes:
Event Delivery Dashboard
Source Schema Metrics
Protocols Event Violations
Audience Builder Events for Personas
Sep 20, 14:41 PDT
Sep 19, 2022

No incidents reported.

Sep 18, 2022

No incidents reported.

Sep 17, 2022
Increase in Sync Failure Notifications
Resolved - Over the weekend some Personas customers may have received extraneous notifications from Segment regarding your destination sync. Real-time Destinations Sync notifications were sent by mistake, please disregard. List destination syncs were temporarily delayed, and have been re-tried.
Sep 17, 10:00 PDT
Sep 16, 2022
Delays in Azure Data Lake Sync
Resolved - This incident has been resolved.
Sep 16, 16:14 PDT
Monitoring - A fix has been implemented and we are monitoring the results.
Sep 16, 13:56 PDT
Identified - A temporary fix has been implemented and Azure Data Lake syncs has been completing normally. We are monitoring the system closely.
Sep 16, 12:24 PDT
Investigating - We detected an issue which caused delays in Azure Data Lake syncs and are actively investigating.
Sep 16, 08:55 PDT
Sep 15, 2022

No incidents reported.

Sep 14, 2022

No incidents reported.

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