All Systems Operational
Tracking API   Operational
Web Interface   Operational
Analytics.js CDN   Operational
Destinations   Operational
Cloud Sources   Operational
Warehouses   Operational
Libraries   Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
System Metrics Month Week Day
Tracking API Latency
Fetching
Destinations P95 End-to-end latency
Fetching
Past Incidents
Feb 19, 2018

No incidents reported today.

Feb 18, 2018
Resolved - This incident has been resolved.
Feb 18, 06:44 PST
Investigating - We're seeing delays in delivering data to downstream destinations. No data is being lost, and our on-call team is currently investigating the issue. We will continue to post updates here as the situation progresses.
Feb 18, 06:39 PST
Resolved - This incident has been resolved.
Feb 18, 06:25 PST
Investigating - We're seeing delays in delivering data to downstream destinations. No data is being lost, and our on-call team is currently investigating the issue. We will continue to post updates here as the situation progresses.
Feb 18, 06:20 PST
Resolved - This incident has been resolved.
Feb 18, 05:49 PST
Investigating - We're seeing delays in delivering data to downstream destinations. No data is being lost, and our on-call team is currently investigating the issue. We will continue to post updates here as the situation progresses.
Feb 18, 05:43 PST
Resolved - This incident has been resolved.
Feb 18, 05:33 PST
Investigating - We're seeing delays in delivering data to downstream destinations. No data is being lost, and our on-call team is currently investigating the issue. We will continue to post updates here as the situation progresses.
Feb 18, 05:25 PST
Feb 17, 2018

No incidents reported.

Feb 16, 2018
Resolved - This incident has been resolved.
Feb 16, 11:19 PST
Investigating - We're seeing delays in delivering data to downstream destinations. No data is being lost, and our on-call team is currently investigating the issue. We will continue to post updates here as the situation progresses.
Feb 16, 10:58 PST
Resolved - This incident has been resolved.
Feb 16, 10:57 PST
Investigating - We're seeing delays in delivering data to downstream destinations. No data is being lost, and our on-call team is currently investigating the issue. We will continue to post updates here as the situation progresses.
Feb 16, 10:17 PST
Resolved - This incident has been resolved.
Feb 16, 10:11 PST
Investigating - We're seeing delays in delivering data to downstream destinations. No data is being lost, and our on-call team is currently investigating the issue. We will continue to post updates here as the situation progresses.
Feb 16, 07:49 PST
Feb 15, 2018
Resolved - This incident is now resolved.
Feb 15, 15:52 PST
Monitoring - We've resolved the underlying issue. Syncs should begin progressing forward again. We will continue to monitor and will resolve this incident once we're satisfied that all syncs are completing successfully.
Feb 15, 15:15 PST
Identified - Warehouse syncs started after 2:15 PM PST are taking longer than usual or failing. We've identified the issue and are working on restoring service as quickly as possible.
Feb 15, 15:03 PST
Feb 14, 2018

No incidents reported.

Feb 13, 2018
Resolved - This incident has been resolved.
Feb 13, 15:57 PST
Investigating - We're seeing delays in delivering data to downstream destinations. No data is being lost, and our on-call team is currently investigating the issue. We will continue to post updates here as the situation progresses.
Feb 13, 15:05 PST
Feb 12, 2018

No incidents reported.

Feb 11, 2018

No incidents reported.

Feb 10, 2018

No incidents reported.

Feb 9, 2018

No incidents reported.

Feb 8, 2018

No incidents reported.

Feb 7, 2018
Resolved - This incident has been resolved.
Feb 7, 21:35 PST
Monitoring - A fix has been implemented and we are monitoring the results.
Feb 7, 20:42 PST
Investigating - We've identified degraded performance in Schema v2, resulting in some disabled/blocked events being allowed. We are working to resolve this. No data has been lost.
Feb 7, 17:44 PST
Resolved - This incident has been resolved.
Feb 7, 19:16 PST
Investigating - We're seeing delays in delivering data to downstream destinations. No data is being lost, and our on-call team is currently investigating the issue. We will continue to post updates here as the situation progresses.
Feb 7, 18:57 PST
Resolved - This incident has been resolved.
Feb 7, 18:25 PST
Investigating - We're seeing delays in delivering data to downstream destinations. No data is being lost, and our on-call team is currently investigating the issue. We will continue to post updates here as the situation progresses.
Feb 7, 18:15 PST
Resolved - This incident has been resolved.
Feb 7, 18:13 PST
Monitoring - A fix has been implemented and we are monitoring the results.
Feb 7, 18:00 PST
Investigating - The App is experiencing intermittent issues and we currently investigating the root cause.
Feb 7, 16:42 PST
Feb 6, 2018
Resolved - The incident has been resolved. A full post-mortem will come shortly.
Feb 6, 13:00 PST
Update - The system has started to recover–we're now seeing p95 latencies of delayed events at 25 minutes, and new data should be flowing in real-time.

During the outage, a number of our destinations containers were crashing, resulting in duplicate messages being processed and delivered. Approximately 3% of traffic was delivered multiple times to downstream tools from 9am to 11am PT
Feb 6, 10:55 PST
Update - We're seeing delays of up to 30 minutes, but the system has started to stabilize. We will keep you updated as the situation progresses
Feb 6, 10:25 PST
Identified - We're currently seeing delays of up to 15 minutes to downstream tools. Data is not being lost, and our on-call engineers are currently working to resolve the issue.
Feb 6, 09:50 PST
Feb 5, 2018
For a 56 hour period, from 2018-02-03 to 2018-02-05T18:00 UTC, any calls to the repeater and clearbit destinations would have failed. We will reach out to customers individually to organize replays for these particular destinations so that the data is appropriately backfilled.
Feb 5, 12:00 PST