All Systems Operational
Data Ingestion (Tracking) API Operational
90 days ago
99.99 % uptime
Today
Data Ingestion (Tracking) API (US) Operational
90 days ago
100.0 % uptime
Today
Data Ingestion (Tracking) API (EU) Operational
90 days ago
99.99 % uptime
Today
Data Processing Pipeline Operational
Data Processing Pipeline (US) Operational
Data Processing Pipeline (EU) Operational
Web Interface Operational
Web Interface (US) Operational
Web Interface (EU) Operational
Analytics.js CDN Operational
Analytics.js CDN (US) Operational
Analytics.js CDN (EU) Operational
Streaming Destinations Operational
Streaming Destinations (US) Operational
Streaming Destinations (EU) Operational
Cloud Sources Operational
Cloud Sources (US) Operational
Cloud Sources (EU) Operational
Warehouses Operational
Warehouses (US) Operational
Warehouses (EU) Operational
Engage Operational
Engage (US) Operational
Engage (EU) Operational
Libraries Operational
Libraries (US) Operational
Libraries (EU) Operational
Public API Operational
Public API (US) Operational
Public API (EU) Operational
Blobstore Destinations Operational
Blobstore Destinations (US) Operational
Blobstore Destinations (EU) Operational
Data Lakes Operational
Data Lakes (US) Operational
Data Lakes (EU) Operational
Data Deletions Operational
Data Deletions (US) Operational
Data Deletions (EU) Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Tracking API Latency
Fetching
Destinations time to first delivery attempt (p95) ?
Fetching
Destinations end-to-end latency (p95)
Fetching
Profile API response time (p95)
Fetching
Past Incidents
Mar 1, 2024
Resolved - This incident has been resolved.
Mar 1, 02:58 PST
Update - This incident has been resolved.
Mar 1, 02:57 PST
Update - We have identified the issue and implemented a fix. Processing has resumed and we are monitoring recovery.
Feb 29, 22:40 PST
Investigating - We're currently experiencing delays processing Engage Audiences, Computed Traits, and Journeys created between Aug 8th 2022 and Aug 19th 2022, as well as those created between Aug 22 2022 and March 14th 2023. Our engineers are working on identifying a solution. No data has been lost.
Feb 29, 20:33 PST
Feb 29, 2024
Feb 28, 2024

No incidents reported.

Feb 27, 2024
Resolved - This Workspace access issue is now resolved, and there was no data loss as a result of this incident. Thank you again for your patience while we worked through this.
Feb 27, 07:54 PST
Monitoring - A fix has been deployed, and workspace access has now resumed. We are monitoring the situation for stability before resolving. Thank you for your patience.
Feb 27, 06:21 PST
Update - We are continuing to make progress on the root cause of the errors. Workspace access is improving, with occasional errors experienced. We will continue to provide updates as more information becomes available. Thank you for your patience.
Feb 27, 04:36 PST
Identified - We are making progress on restoring access to workspaces and resolving the API errors. We will continue to provide updates as more information becomes available. Thank you for your patience.
Feb 27, 03:40 PST
Update - We are actively working to restore access to workspaces and resolve the API errors. Please note, there is no impact on data ingestion or delivery to destinations.
Feb 27, 02:59 PST
Investigating - Customers attempting to access their workspaces within the web app on US and EU are met with an error message. We're investigating the issue and will post updates as soon as we have further information.
Feb 27, 01:59 PST
Feb 26, 2024

No incidents reported.

Feb 25, 2024

No incidents reported.

Feb 24, 2024

No incidents reported.

Feb 23, 2024

No incidents reported.

Feb 22, 2024

No incidents reported.

Feb 21, 2024

No incidents reported.

Feb 20, 2024
Resolved - We experienced an intermittent issue while ingesting data into Snowflake destination which caused sync delays for a small subset of customers. The issue is now resolved with no data loss reported.
Feb 20, 14:47 PST
Feb 19, 2024

No incidents reported.

Feb 18, 2024

No incidents reported.

Feb 17, 2024

No incidents reported.

Feb 16, 2024

No incidents reported.