All Systems Operational
Uptime over the past 90 days. View historical uptime.
Data Ingestion (Tracking) API Operational
90 days ago
100.0 % uptime
Today
Data Processing Pipeline Operational
Web Interface Operational
Analytics.js CDN Operational
Destinations Operational
Cloud Sources Operational
Warehouses Operational
Personas Operational
Libraries Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

System Metrics Month Week Day
Tracking API Latency
Fetching
Destinations time to first delivery attempt (p95) ?
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Destinations end-to-end latency (p95)
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Past Incidents
Sep 30, 2020
Delays in Cloud App Sources syncs
Resolved - This incident has been resolved.
Sep 30, 14:31 PDT
Monitoring - A fix has been implemented and Cloud App Sources syncs have resumed. We are monitoring the results.
Sep 30, 14:15 PDT
Identified - The issue has been identified and a fix is being implemented.
Sep 30, 14:05 PDT
Investigating - Segment is experiencing delays in syncing data into connected Warehouses from Cloud App Sources
Sep 30, 13:53 PDT
Sep 29, 2020

No incidents reported.

Sep 28, 2020

No incidents reported.

Sep 27, 2020

No incidents reported.

Sep 26, 2020
Personas ingest delays, profile API errors
Resolved - This incident has been resolved.
Sep 26, 23:13 PDT
Update - We are continuing to monitor for any further issues.
Sep 26, 23:12 PDT
Monitoring - A fix has been implemented and we are monitoring the results as we catch up from earlier Personas ingest delays. No data has been lost.
Sep 26, 22:08 PDT
Investigating - Personas is currently experiencing data ingest delays and profile API errors for a subset of customers. Our engineering team is currently investigating.
Sep 26, 21:46 PDT
Sep 25, 2020

No incidents reported.

Sep 24, 2020

No incidents reported.

Sep 23, 2020
Elevated latency for kinesis and webhooks
Resolved - This incident has been resolved.
Sep 23, 07:49 PDT
Monitoring - A fix has been implemented and we are monitoring the results.
Sep 23, 07:40 PDT
Investigating - We are currently investigating this issue.
Sep 23, 07:23 PDT
Sep 22, 2020
Data Processing Delays
Resolved - This incident has been resolved.
Sep 22, 09:55 PDT
Monitoring - Segment is experiencing delays of up to 25 minutes delivering data to streaming destinations for some customers. A fix has been implemented and we are monitoring the results. No data has been lost.
Sep 22, 08:56 PDT
Sep 21, 2020

No incidents reported.

Sep 20, 2020

No incidents reported.

Sep 19, 2020
Data Processing Delays
Resolved - This incident has been resolved.
Sep 19, 20:05 PDT
Monitoring - A fix has been implemented and we are monitoring the results.
Sep 19, 19:46 PDT
Identified - The issue has been identified and a fix is being implemented.
Sep 19, 19:39 PDT
Investigating - Segment is experiencing delays of up to 20 minutes delivering data to destinations. No data has been lost, and engineers are currently investigating.
Sep 19, 19:27 PDT
Sep 18, 2020

No incidents reported.

Sep 17, 2020

No incidents reported.

Sep 16, 2020

No incidents reported.

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