All Systems Operational
Uptime over the past 90 days. View historical uptime.
Data Ingestion (Tracking) API Operational
90 days ago
100.0 % uptime
Today
Data Processing Pipeline Operational
Web Interface Operational
Analytics.js CDN Operational
Destinations Operational
Cloud Sources Operational
Warehouses Operational
Personas Operational
Libraries Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

System Metrics Month Week Day
Tracking API Latency
Fetching
Destinations time to first delivery attempt (p95) ?
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Destinations end-to-end latency (p95)
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Profile API response time (p95)
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Past Incidents
Mar 3, 2021

No incidents reported today.

Mar 2, 2021
Personas Realtime Sync Delays
Resolved - This incident has been resolved.
Mar 2, 16:17 PST
Identified - The issue has been identified and we are working on processing the data backlog.
Mar 2, 15:03 PST
Investigating - We are investigating an issue causing up to one-hour delays in syncing of realtime computed trait and audience data to external integrations. Computations are updating onto the profile API in realtime. No data has been lost.
Mar 2, 12:38 PST
Personas Gap in Schedule batch traits and audiences
Resolved - This incident has been resolved.
Mar 2, 15:14 PST
Identified - We had a 2-hour gap in scheduling batch computed traits and audiences. No data was lost and all updates will be picked up during the next scheduled sync.
Mar 2, 15:01 PST
Mar 1, 2021

No incidents reported.

Feb 28, 2021

No incidents reported.

Feb 27, 2021

No incidents reported.

Feb 26, 2021

No incidents reported.

Feb 25, 2021

No incidents reported.

Feb 24, 2021
Contact Form Errors
Resolved - This incident has been resolved.
Feb 24, 14:22 PST
Monitoring - A fix has been implemented and we are monitoring the results.
Feb 24, 13:37 PST
Investigating - We are investigating an issue with our in-app Contact Support form which is causing Zendesk ticket creation failures when logging a ticket on https://app.segment.com/workspaces?contact=1.

In order to log a ticket with our Support team please select a workspace from https://app.segment.com/workspaces, once you have landed on the overview page you may then select Contact Support under your user menu on the top right.
Feb 24, 13:02 PST
Feb 23, 2021

No incidents reported.

Feb 22, 2021

No incidents reported.

Feb 21, 2021

No incidents reported.

Feb 20, 2021

No incidents reported.

Feb 19, 2021

No incidents reported.

Feb 18, 2021

No incidents reported.

Feb 17, 2021

No incidents reported.

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