All Systems Operational
Tracking API   Operational
90 days ago
100.0 % uptime
Today
Web Interface   Operational
Analytics.js CDN   Operational
Destinations   Operational
Cloud Sources   Operational
Warehouses   Operational
Personas   Operational
Libraries   Operational
90 days ago
99.99 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Tracking API Latency
Fetching
Destinations time to first delivery attempt (p95) ?
Fetching
Destinations end-to-end latency (p95)
Fetching
Sources P95 Carrying Time ?
Fetching
Past Incidents
Dec 9, 2018

No incidents reported today.

Dec 8, 2018

No incidents reported.

Dec 7, 2018
Resolved - The metrics backlog has been processed. Data is again complete in the Events Delivery dashboard in the UI.
Dec 7, 12:16 PST
Monitoring - Errors in a metrics pipeline are causing delivery metrics to be delayed. This results in incomplete data in the Events Delivery dashboard in the UI.

We have identified the cause and are monitoring progress working through the backlog.

This is not affecting event delivery to destinations.
Dec 7, 11:47 PST
Dec 6, 2018
Completed - The scheduled maintenance has been completed.
Dec 6, 16:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 6, 15:01 PST
Scheduled - We are performing scheduled database maintenance. Event delivery to cloud mode destinations may be delayed by up to 10 minutes.
Dec 5, 15:35 PST
Dec 5, 2018
Resolved - The Segment web app was partially unavailable for 8 minutes from 1:27PM to 1:35PM PST. No data was lost during this incident. This issue has now been resolved.
Dec 5, 13:27 PST
Dec 4, 2018
Completed - The scheduled maintenance has been completed.
Dec 4, 17:35 PST
Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Dec 4, 17:32 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 4, 16:22 PST
Scheduled - We will be performing maintenance on the Outbound Destinations pipeline today. It is expected there may be up to 15 minutes of additional delay for approximately 1% of all traffic to Outbound Destinations.
Dec 4, 16:20 PST
Resolved - The BigQuery API continues to operate normally so this incident is now resolved. If you see any lingering issues, please don't hesitate to reach out to us: friends@segment.com
Dec 4, 11:23 PST
Monitoring - The BigQuery API error rate has returned to normal and syncs are succeeding consistently again. We'll continue to monitor closely to ensure that things have stabilized.
Dec 4, 11:05 PST
Investigating - We're seeing an elevated rate of delays delivering data to BigQuery warehouses due to a high rate of errors being returned by the BigQuery API. Engineers are investigating.
Dec 4, 10:38 PST
Dec 3, 2018
Resolved - The Segment web app was unavailable for 30 minutes from 1:32PM to 2:02PM PST. No data was lost in this incident. This issue has now been resolved.
Dec 3, 14:34 PST
Dec 2, 2018

No incidents reported.

Dec 1, 2018

No incidents reported.

Nov 30, 2018

No incidents reported.

Nov 29, 2018
Resolved - This incident has been resolved.
Nov 29, 07:04 PST
Investigating - We're seeing delays in delivering data to downstream destinations. No data is being lost, and our on-call team is currently investigating the issue. We will continue to post updates here as the situation progresses.
Nov 29, 06:53 PST
Nov 28, 2018
Resolved - We are observing that loading the Segment web application fo SSO-enabled users is functioning normally.
Nov 28, 12:31 PST
Monitoring - Our identity provider (Auth0) appears to be recovering and we are seeing the Web Application load for our SSO-enabled users. We will continue to closely monitor for any errors.
Nov 28, 11:04 PST
Identified - We're currently seeing errors loading the Segment web application for SSO-enabled users. This is due to an outage with our identity provider, Auth0: https://status.auth0.com/incidents/rjhcwj1d2r61?u=kx4n4md3yqxg

We're continuing to mitigate the outage by adjusting our timeouts and retry logic. We will continue to update this page as we hear updates from Auth0.

None of our other APIs or data flow are affected by this outage.
Nov 28, 09:17 PST
Nov 27, 2018

No incidents reported.

Nov 26, 2018

No incidents reported.

Nov 25, 2018

No incidents reported.