Segment Status

All Systems Operational

Uptime over the past 90 days. View historical uptime.

Tracking API Operational

90 days ago

100.0 % uptime

Today

Web Interface Operational

Analytics.js CDN Operational

Destinations Operational

Cloud Sources Operational

Warehouses Operational

Personas Operational

Libraries Operational

90 days ago

99.99 % uptime

Today

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

System Metrics Month Week Day

Tracking API Latency

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Destinations time to first delivery attempt (p95)

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Destinations end-to-end latency (p95)

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Sources P95 Carrying Time

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Past Incidents

Dec 9, 2018

No incidents reported today.

Dec 8, 2018

No incidents reported.

Dec 7, 2018

Event Delivery Metrics Processing Delayed

Resolved - The metrics backlog has been processed. Data is again complete in the Events Delivery dashboard in the UI.
Dec 7, 12:16 PST

Monitoring - Errors in a metrics pipeline are causing delivery metrics to be delayed. This results in incomplete data in the Events Delivery dashboard in the UI.

We have identified the cause and are monitoring progress working through the backlog.

This is not affecting event delivery to destinations.
Dec 7, 11:47 PST

Dec 6, 2018

Database maintenance

Completed - The scheduled maintenance has been completed.
Dec 6, 16:00 PST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 6, 15:01 PST

Scheduled - We are performing scheduled database maintenance. Event delivery to cloud mode destinations may be delayed by up to 10 minutes.
Dec 5, 15:35 PST

Dec 5, 2018

Segment Web Interface Outage

Resolved - The Segment web app was partially unavailable for 8 minutes from 1:27PM to 1:35PM PST. No data was lost during this incident. This issue has now been resolved.
Dec 5, 13:27 PST

Dec 4, 2018

Outbound destinations

Completed - The scheduled maintenance has been completed.
Dec 4, 17:35 PST

Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Dec 4, 17:32 PST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 4, 16:22 PST

Scheduled - We will be performing maintenance on the Outbound Destinations pipeline today. It is expected there may be up to 15 minutes of additional delay for approximately 1% of all traffic to Outbound Destinations.
Dec 4, 16:20 PST

BigQuery delays due to elevated BigQuery error rates

Resolved - The BigQuery API continues to operate normally so this incident is now resolved. If you see any lingering issues, please don't hesitate to reach out to us: friends@segment.com
Dec 4, 11:23 PST

Monitoring - The BigQuery API error rate has returned to normal and syncs are succeeding consistently again. We'll continue to monitor closely to ensure that things have stabilized.
Dec 4, 11:05 PST

Investigating - We're seeing an elevated rate of delays delivering data to BigQuery warehouses due to a high rate of errors being returned by the BigQuery API. Engineers are investigating.
Dec 4, 10:38 PST

Dec 3, 2018

Segment Web Interface Outage

Resolved - The Segment web app was unavailable for 30 minutes from 1:32PM to 2:02PM PST. No data was lost in this incident. This issue has now been resolved.
Dec 3, 14:34 PST

Dec 2, 2018

No incidents reported.

Dec 1, 2018

No incidents reported.

Nov 30, 2018

No incidents reported.

Nov 29, 2018

Delays delivering data to downstream destinations

Resolved - This incident has been resolved.
Nov 29, 07:04 PST

Investigating - We're seeing delays in delivering data to downstream destinations. No data is being lost, and our on-call team is currently investigating the issue. We will continue to post updates here as the situation progresses.
Nov 29, 06:53 PST

Nov 28, 2018

Segment app outage for SSO users

Resolved - We are observing that loading the Segment web application fo SSO-enabled users is functioning normally.
Nov 28, 12:31 PST

Monitoring - Our identity provider (Auth0) appears to be recovering and we are seeing the Web Application load for our SSO-enabled users. We will continue to closely monitor for any errors.
Nov 28, 11:04 PST

Identified - We're currently seeing errors loading the Segment web application for SSO-enabled users. This is due to an outage with our identity provider, Auth0: https://status.auth0.com/incidents/rjhcwj1d2r61?u=kx4n4md3yqxg

We're continuing to mitigate the outage by adjusting our timeouts and retry logic. We will continue to update this page as we hear updates from Auth0.

None of our other APIs or data flow are affected by this outage.
Nov 28, 09:17 PST

Nov 27, 2018

No incidents reported.

Nov 26, 2018

No incidents reported.

Nov 25, 2018

No incidents reported.