All Systems Operational
Uptime over the past 90 days. View historical uptime.
Data Ingestion (Tracking) API Operational
90 days ago
100.0 % uptime
Today
Data Ingestion (Tracking) API (US) Operational
90 days ago
100.0 % uptime
Today
Data Ingestion (Tracking) API (EU) Operational
90 days ago
100.0 % uptime
Today
Data Processing Pipeline Operational
Data Processing Pipeline (US) Operational
Data Processing Pipeline (EU) Operational
Web Interface Operational
Web Interface (US) Operational
Web Interface (EU) Operational
Analytics.js CDN Operational
Analytics.js CDN (US) Operational
Analytics.js CDN (EU) Operational
Streaming Destinations Operational
Streaming Destinations (US) Operational
Streaming Destinations (EU) Operational
Cloud Sources Operational
Cloud Sources (US) Operational
Cloud Sources (EU) Operational
Warehouses Operational
Warehouses (US) Operational
Warehouses (EU) Operational
Engage Operational
Engage (US) Operational
Engage (EU) Operational
Libraries Operational
Libraries (US) Operational
Libraries (EU) Operational
Public API Operational
Public API (US) Operational
Public API (EU) Operational
Blobstore Destinations Operational
Blobstore Destinations (US) Operational
Blobstore Destinations (EU) Operational
Data Lakes Operational
Data Lakes (US) Operational
Data Lakes (EU) Operational
Data Deletions Operational
Data Deletions (US) Operational
Data Deletions (EU) Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance
Deletions DB downtime Sep 25, 2024 18:00-21:00 PDT
On September 26, 2024, between 1AM UTC and 4AM UTC, we will be performing maintenance on the Segment Deletion and Suppression API and accompanying UI controls.

During this downtime, users will be unable to submit deletion or suppression requests via API or UI.

We will update this status as soon as the maintenance is completed.
Posted on Sep 20, 2024 - 09:58 PDT
System Metrics Month Week Day
Tracking API Latency
Fetching
Destinations time to first delivery attempt (p95) ?
Fetching
Destinations end-to-end latency (p95)
Fetching
Profile API response time (p95)
Fetching
Past Incidents
Sep 20, 2024

No incidents reported today.

Sep 19, 2024

No incidents reported.

Sep 18, 2024

No incidents reported.

Sep 17, 2024

No incidents reported.

Sep 16, 2024

No incidents reported.

Sep 15, 2024

No incidents reported.

Sep 14, 2024

No incidents reported.

Sep 13, 2024
Increased error rates of Profiles API in EU
Resolved - This incident has been resolved.
Sep 13, 09:28 PDT
Identified - We have identified an issue and deployed a fix. Profiles API in EU is recovering.
Sep 13, 08:05 PDT
Investigating - We detected increased error rate in Profile API for our EU region service and are actively investigating.
Sep 13, 07:12 PDT
Sep 12, 2024

No incidents reported.

Sep 11, 2024

No incidents reported.

Sep 10, 2024
Data processing delay in Twilio Engage
Resolved - This incident has been resolved.
Sep 10, 19:50 PDT
Monitoring - We detected a an issue that's causing a delay in data processing in Engage. A fix has been deployed and we are monitoring closely.
Sep 10, 18:49 PDT
Sep 9, 2024

No incidents reported.

Sep 8, 2024

No incidents reported.

Sep 7, 2024

No incidents reported.

Sep 6, 2024

No incidents reported.

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