All Systems Operational

Uptime over the past 90 days. View historical uptime.
Data Ingestion (Tracking) API Operational
Data Ingestion (Tracking) API (US) Operational
Data Ingestion (Tracking) API (EU) Operational
Data Processing Pipeline Operational
Data Processing Pipeline (US) Operational
Data Processing Pipeline (EU) Operational
Web Interface Operational
Web Interface (US) Operational
Web Interface (EU) Operational
Analytics.js CDN Operational
Analytics.js CDN (US) Operational
Analytics.js CDN (EU) Operational
Streaming Destinations Operational
Streaming Destinations (US) Operational
Streaming Destinations (EU) Operational
Cloud Sources Operational
Cloud Sources (US) Operational
Cloud Sources (EU) Operational
Warehouses Operational
Warehouse Destinations (US) Operational
Warehouse Destinations (EU) Operational
Engage Operational
Engage (US) Operational
Engage (EU) Operational
Profiles Sync Operational
Journeys (US) Operational
Journeys (EU) Operational
Libraries Operational
Libraries (US) Operational
Libraries (EU) Operational
Public API Operational
Public API (US) Operational
Public API (EU) Operational
Blobstore Destinations Operational
Blobstore Destinations (US) Operational
Blobstore Destinations (EU) Operational
Reverse ETL Operational
Reverse ETL (EU) Operational
Reverse ETL (US) Operational
Data Lakes Operational
Data Lakes (US) Operational
Data Deletions Operational
Data Deletions (US) Operational
Data Deletions (EU) Operational
Linked Events Operational
Linked Events (EU) Operational
Linked Events (US) Operational
Linked Audiences Operational
Linked Audiences (US) Operational
Linked Audiences (EU) Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

System Metrics Month Week Day
Tracking API Latency
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Destinations time to first delivery attempt (p95) ?
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Destinations end-to-end latency (p95)
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Profile API response time (p95)
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Nov 12, 2026

Scheduled Database Maintenance in USW2
Completed - The scheduled maintenance has been completed.
Nov 12, 00:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 11, 22:30 PST
Scheduled - We will be conducting scheduled maintenance for a critical internal service database on November 12th, 2026 from 6:30 AM UTC - 8 AM UTC. This will be performed in the US region and is part of our periodic maintenance to keep our infrastructure up to date. The maintenance will last approximately for an hour and a half.
During this window, you may experience some failures across warehouse destinations, and profiles sync (the syncs may get delayed).
We will update this status as soon as the maintenance is completed.
Nov 11, 01:17 PST

Nov 11, 2026

Google Enhanced Conversions is experiencing sporadic delivery timeouts
Resolved - The intermittent timeout issues affecting Google Enhanced Conversions delivery have been fully resolved.
Nov 11, 19:04 PST
Monitoring - Google Enhanced Conversions delivery has stabilized, and timeout rates have returned to normal levels. We continue to monitor delivery closely.
Nov 11, 09:52 PST
Investigating - We are actively investigating the delivery timeouts
Nov 11, 08:19 PST
Scheduled Database Maintenance in USW2
Completed - The scheduled maintenance has been completed.
Nov 11, 01:30 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 10, 22:30 PST
Scheduled - We will be conducting scheduled maintenance for a critical internal service database on November 11th, 2026 from 6:30 AM UTC to 9:30 AM UTC. This is part of our periodic maintenance to keep our infrastructure up to date. The maintenance will last approximately four hours. During this window, Segment Data Lakes syncs (storage destinations) may be delayed. Syncs will resume automatically once the maintenance is complete, and no data will be lost. We will update this status as soon as the maintenance is completed.
Nov 10, 03:54 PST

Nov 10, 2026

Nov 9, 2026

No incidents reported.

Nov 8, 2026

No incidents reported.

Nov 7, 2026

No incidents reported.

Nov 6, 2026

Intermittent failures scheduling warehouse jobs and processing Profile Syncs
Resolved - This incident has been resolved.
Nov 6, 19:01 PST
Monitoring - We are currently monitoring elevated failures scheduling warehouse jobs and processing Profile Syncs.
Nov 6, 16:46 PST

Nov 5, 2026

Scheduled Database Maintenance
Completed - The scheduled maintenance has been completed.
Nov 5, 03:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 5, 01:30 PST
Scheduled - We will be conducting scheduled maintenance for a critical internal service database on November 5th, 2026 from 9:30 AM UTC - 11 AM UTC. This will be performed in the EU region and is part of our periodic maintenance to keep our infrastructure up to date. The maintenance will last approximately for an hour and a half.
During this window, you may experience some failures across warehouse destinations, and profiles sync (the syncs may get delayed).
We will update this status as soon as the maintenance is completed.
Nov 4, 01:37 PST

Nov 4, 2026

Delays to Realtime Audiences and Journeys
Resolved - This incident has been resolved.
Nov 4, 14:25 PST
Monitoring - A fix has been deployed and we are seeing delays decrease. We are continuing to monitor and will post another update as we monitor towards resolution.
Nov 4, 13:28 PST
Update - We are continuing to work on a fix for this issue.
Nov 4, 13:04 PST
Identified - The issue has been identified and a fix is being implemented.
Nov 4, 12:30 PST
Investigating - The team is currently investigating an issue causing delay to Engage Realtime Audiences and Journeys.
Nov 4, 12:17 PST

Nov 3, 2026

No incidents reported.

Nov 2, 2026

No incidents reported.

Nov 1, 2026

No incidents reported.

Oct 31, 2026

No incidents reported.

Oct 30, 2026

No incidents reported.

Oct 29, 2026

No incidents reported.

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