Resolved -
Intercom cloud sources data fetching issues have been resolved. All services are now operating normally.
Oct 20, 17:31 PDT
Update -
Intercom EU cloud sources are now fully operational and data ingestion has been restored. All services are functioning normally
Oct 20, 06:52 PDT
Monitoring -
We are monitoring the recovery of Intercom cloud sources after experiencing data fetching issues. Intercom has reported their services are recovering from the incident. We are closely watching data ingestion to ensure full restoration.
Oct 20, 05:00 PDT
Identified -
Segment is observing service unavailable error from intercom APIs.
Oct 20, 03:11 PDT