All Systems Operational
Data Ingestion (Tracking) API Operational
90 days ago
100.0 % uptime
Today
Data Ingestion (Tracking) API (US) Operational
90 days ago
100.0 % uptime
Today
Data Ingestion (Tracking) API (EU) Operational
90 days ago
100.0 % uptime
Today
Data Processing Pipeline Operational
Data Processing Pipeline (US) Operational
Data Processing Pipeline (EU) Operational
Web Interface Operational
Web Interface (US) Operational
Web Interface (EU) Operational
Analytics.js CDN Operational
Analytics.js CDN (US) Operational
Analytics.js CDN (EU) Operational
Streaming Destinations Operational
Streaming Destinations (US) Operational
Streaming Destinations (EU) Operational
Cloud Sources Operational
Cloud Sources (US) Operational
Cloud Sources (EU) Operational
Warehouses Operational
Warehouses (US) Operational
Warehouses (EU) Operational
Engage Operational
Engage (US) Operational
Engage (EU) Operational
Libraries Operational
Libraries (US) Operational
Libraries (EU) Operational
Public API Operational
Public API (US) Operational
Public API (EU) Operational
Blobstore Destinations Operational
Blobstore Destinations (US) Operational
Blobstore Destinations (EU) Operational
Data Lakes Operational
Data Lakes (US) Operational
Data Lakes (EU) Operational
Data Deletions Operational
Data Deletions (US) Operational
Data Deletions (EU) Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Tracking API Latency
Fetching
Destinations time to first delivery attempt (p95) ?
Fetching
Destinations end-to-end latency (p95)
Fetching
Profile API response time (p95)
Fetching
Past Incidents
Nov 20, 2024

No incidents reported today.

Nov 19, 2024

No incidents reported.

Nov 18, 2024

No incidents reported.

Nov 17, 2024

No incidents reported.

Nov 16, 2024

No incidents reported.

Nov 15, 2024

No incidents reported.

Nov 14, 2024

No incidents reported.

Nov 13, 2024
Resolved - On Nov 11, from 6:38AM UTC to Nov 13 12:45PM UTC, customers may have experienced an issue where their users were unable to get custom identifiers added to their profiles. Our engineers have identified and deployed a fix. We apologize for any inconvenience this may have caused.
Nov 13, 05:24 PST
Nov 12, 2024

No incidents reported.

Nov 11, 2024

No incidents reported.

Nov 10, 2024

No incidents reported.

Nov 9, 2024

No incidents reported.

Nov 8, 2024
Resolved - The issue has now been resolved and Syncs to amazon-kinesis-firehose, amazon-personalize, amazon-lambda and amazon-eventbridge are now flowing.
Nov 8, 05:45 PST
Update - We have also now recovered AWS Lambda. We will continue working through and monitoring the issue.
Nov 8, 03:19 PST
Monitoring - amazon-kinesis-firehose and amazon-eventbridge have recovered - we will continue monitoring while working to recover amazon-lambda
Nov 8, 03:01 PST
Identified - We have identified an issue with Syncs to amazon-kinesis-firehose, amazon-personalize, amazon-lambda and amazon-eventbridge and working to resolve.
Nov 8, 03:00 PST
Nov 7, 2024
Resolved - We have successfully mitigated the issue and are fully back to real-time processing.
Nov 7, 14:42 PST
Update - We are continuing to monitor the recovery process and estimate that we will be fully back to real-time within 1 hour.
Nov 7, 13:47 PST
Monitoring - We're currently experiencing delays of up to 4 hours processing messages for 53.67% of Engage Audiences, Computed Traits, and Journeys. The issue has been identified and the recovery process has started. We estimate 38% of the affected computations will be back to real-time in the next 30 minutes, and the remainder will be back to real-time within 3 hours. No data has been lost.
Nov 7, 13:23 PST
Nov 6, 2024

No incidents reported.