Resolved -
The missing links have been fully recovered. Batch computations and Predictions will automatically include the updates in the subsequent runs. There has been no impact to the Profile API and real-time computations. We apologize for the inconvenience.
Dec 9, 06:43 PST
Monitoring -
We identified and resolved an issue where a small percentage of profiles lost links post-merge, affecting event attribution to canonical profiles. There is no data loss. We are working to recover the missing links for accurate profile and computations updates.
Dec 6, 06:52 PST
Identified -
The issue has been identified.
Dec 5, 09:52 PST
Update -
We are continuing to investigate this issue.
Dec 5, 08:52 PST
Investigating -
We are currently investigating this issue.
Dec 5, 07:58 PST