All Systems Operational
Data Ingestion (Tracking) API Operational
90 days ago
100.0 % uptime
Today
Data Ingestion (Tracking) API (US) Operational
90 days ago
100.0 % uptime
Today
Data Ingestion (Tracking) API (EU) Operational
90 days ago
100.0 % uptime
Today
Data Processing Pipeline Operational
Data Processing Pipeline (US) Operational
Data Processing Pipeline (EU) Operational
Web Interface Operational
Web Interface (US) Operational
Web Interface (EU) Operational
Analytics.js CDN Operational
Analytics.js CDN (US) Operational
Analytics.js CDN (EU) Operational
Streaming Destinations Operational
Streaming Destinations (US) Operational
Streaming Destinations (EU) Operational
Cloud Sources Operational
Cloud Sources (US) Operational
Cloud Sources (EU) Operational
Warehouses Operational
Warehouse Destinations (US) Operational
Warehouse Destinations (EU) Operational
Engage Operational
Engage (US) Operational
Engage (EU) Operational
Libraries Operational
Libraries (US) Operational
Libraries (EU) Operational
Public API Operational
Public API (US) Operational
Public API (EU) Operational
Blobstore Destinations Operational
Blobstore Destinations (US) Operational
Blobstore Destinations (EU) Operational
Reverse ETL Operational
Reverse ETL (EU) ? Operational
Reverse ETL (US) ? Operational
Data Lakes Operational
Data Lakes (US) Operational
Data Lakes (EU) Operational
Data Deletions Operational
Data Deletions (US) Operational
Data Deletions (EU) Operational
Linked Events Operational
90 days ago
100.0 % uptime
Today
Linked Events (US) ? Operational
90 days ago
100.0 % uptime
Today
Linked Events (EU) Operational
90 days ago
100.0 % uptime
Today
Linked Audiences Operational
90 days ago
100.0 % uptime
Today
Linked Audiences (US) ? Operational
90 days ago
100.0 % uptime
Today
Linked Audiences (EU) Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
Reverse ETL Database Upgrade Feb 20, 2025 10:00-12:00 PST
Update - Reverse ETL DB upgrade for EU is now complete. All systems are healthy.
Next, we will conduct US upgrade on Feb 26, at 12 AM GMT

Feb 20, 2025 - 13:11 PST
Update - We will be undergoing scheduled maintenance during this time.
Feb 19, 2025 - 10:33 PST
Scheduled - We will be conducting a scheduled database upgrade. The maintenance window is expected to last approximately 2 hours.

• EU: Starting at 06:00 PM GMT on Thursday, Feb 20, 2025
• US: Starting at 12:00 AM GMT on Wednesday, Feb 26, 2025

During this time there will be impact to the Reverse ETL, Linked Audiences, and Linked Events products.

Reverse ETL
• Syncs scheduled during the maintenance will be delayed.
• RETL syncs initiated manually will not be processed.

Linked Audiences
• Syncs scheduled during the maintenance will be delayed.

Linked Events
• Syncs scheduled during the maintenance will be delayed.

No other part of Segment will be impacted.

Feb 19, 2025 - 10:28 PST
Tracking API Latency
Fetching
Destinations time to first delivery attempt (p95) ?
Fetching
Destinations end-to-end latency (p95)
Fetching
Profile API response time (p95)
Fetching
Past Incidents
Feb 21, 2025

No incidents reported today.

Feb 20, 2025

No incidents reported.

Feb 19, 2025

No incidents reported.

Feb 18, 2025

No incidents reported.

Feb 17, 2025

No incidents reported.

Feb 16, 2025

No incidents reported.

Feb 15, 2025

No incidents reported.

Feb 14, 2025

No incidents reported.

Feb 13, 2025
Resolved - This incident has been resolved.
Feb 13, 00:00 PST
Investigating - As we investigate a technical issue, Delivery Samples in Event Delivery, Delivery Overview and in Failed RETL syncs are temporarily unavailable.
Feb 10, 12:00 PST
Feb 12, 2025

No incidents reported.

Feb 11, 2025

No incidents reported.

Feb 10, 2025
Feb 9, 2025

No incidents reported.

Feb 8, 2025

No incidents reported.

Feb 7, 2025

No incidents reported.