Intercom Data Delay

Incident Report for Segment

Resolved

Queue has been drained. All data is back to real-time.

Posted Feb 07, 2017 - 11:57 PST

Monitoring

Fix has been deployed. Messages are draining from the queue.

Posted Feb 07, 2017 - 11:30 PST

Identified

We are currently experiencing a delay delivering data to a subset of Intercom accounts. No data has been lost. We will update when data is back being delivered in real-time.

Posted Feb 07, 2017 - 10:29 PST

This incident affected: Streaming Destinations (Streaming Destinations (US)).