Tracking API in EU is unable to process ingress traffic.

Incident Report for Segment

Resolved

This incident has been resolved.

Posted Nov 02, 2023 - 12:07 PDT

Monitoring

A fix has been implemented and we are actively monitoring.

Posted Nov 02, 2023 - 12:00 PDT

Identified

We have identified the issue with memory allocations and rolling out a fix.

Posted Nov 02, 2023 - 11:32 PDT

Investigating

We are currently having issues with Tracking API in EU region. Customer traffic is not being processed.

Posted Nov 02, 2023 - 11:13 PDT

This incident affected: Data Ingestion (Tracking) API (Data Ingestion (Tracking) API (EU)).