Internet Connectivity

Incident Report for Segment

Resolved

All systems are back to a normal operating state. This incident is now resolved/closed. A separate incident is created to investigate elevated latencies on all Personas Profile API endpoints.

Posted Dec 15, 2021 - 09:30 PST

Monitoring

Our provider has confirmed the internet connectivity issue is resolved. We are seeing some services are recovering and continuing to monitor all services for a full recovery.

Posted Dec 15, 2021 - 08:30 PST

Investigating

We are investigating Internet connectivity issues in the US Regions, which may impact customers' ability to connect with Segment. We continue to work with our providers to restore the services.

Posted Dec 15, 2021 - 08:08 PST

This incident affected: Analytics.js CDN (Analytics.js CDN (US)), Cloud Sources (Cloud Sources (US)), Personas (Personas (US)), Data Ingestion (Tracking) API (Data Ingestion (Tracking) API (US)), Libraries (Libraries (US)), Web Interface (Web Interface (US)), Public API (Public API (US)), Streaming Destinations (Streaming Destinations (US)), Data Processing Pipeline (Data Processing Pipeline (US)), and Warehouses (Warehouses (US)).