Delays to Realtime Audiences and Journeys

Incident Report for Segment

Monitoring

A fix has been deployed and we are seeing delays decrease. We are continuing to monitor and will post another update as we monitor towards resolution.
Posted Nov 04, 2026 - 13:28 PST

Update

We are continuing to work on a fix for this issue.
Posted Nov 04, 2026 - 13:04 PST

Identified

The issue has been identified and a fix is being implemented.
Posted Nov 04, 2026 - 12:30 PST

Investigating

The team is currently investigating an issue causing delay to Engage Realtime Audiences and Journeys.
Posted Nov 04, 2026 - 12:17 PST
This incident affects: Engage (Engage (US), Journeys (US)).