Processing delays for LiveRamp, The Trade Desk CRM and some Personas Facebook Ads destinations

Incident Report for Segment

Resolved

This incident has been resolved.

Posted Aug 31, 2023 - 16:57 PDT

Update

We are continuing to work on a fix for this issue.

Posted Aug 31, 2023 - 14:48 PDT

Identified

One of our new system components for sending large batches for LiveRamp, The Trade Desk CRM and some Personas Facebook Ads destinations got stuck in an invalid state unable to process batches. We are in the process of re-running the expired batches, no data loss is expected.

Posted Aug 31, 2023 - 10:04 PDT

This incident affected: Data Processing Pipeline (Data Processing Pipeline (US)).