Kochava Integration

Incident Report for Segment

Resolved

The backlog has been cleared. No data was lost during this incident.

Posted Dec 09, 2016 - 01:11 PST

Monitoring

A fix has been implemented and the backlog of events is being drained simultaneously. We will update when it has completed.

Posted Dec 08, 2016 - 21:29 PST

Identified

We've identified the cause of the backlog for the Kochava integration. A fix is being implemented, and we'll update once we start sending the backlogged events. We do not believe any data to be lost, only delayed. New events being sent to the integration currently are being delivered in realtime.

Posted Dec 08, 2016 - 19:06 PST

Investigating

We're seeing a backlog of requests build up for the Kochava integration. This does not look to be an issue with the Kochava endpoint.

Posted Dec 08, 2016 - 16:07 PST

This incident affected: Analytics.js CDN (Analytics.js CDN (US)).