S3 integration incorrectly formatted data

Incident Report for Segment

Resolved

This incident has been resolved.

Posted Mar 24, 2017 - 15:09 PDT

Update

We're currently updating the S3 integration with correctly formatted data. It is in the process of being updated in customers buckets and will re-generate 'upload' events as the files are re-uploaded.

Posted Mar 23, 2017 - 21:59 PDT

Monitoring

We're currently backfilling data from our S3 bucket into the S3 integration. It should be finished within the next few hours.

Posted Mar 23, 2017 - 18:29 PDT

Identified

We've detected that our warehouse backfill did not fully complete for all customers. We're in the process of re-running the replay and fixing data in S3 that was improperly truncated. We will continue to update as the correct backfill is run. Cloud sources and Integrations are processing data normally.

Posted Mar 23, 2017 - 11:07 PDT