Delayed data processing for realtime computations created since August 8th

Incident Report for Segment

Resolved

This incident is resolved.

Posted Dec 14, 2022 - 14:57 PST

Update

We are continuing to monitor systems. We are currently 40 minutes delayed from real-time processing for computations created since August 8th.

Posted Dec 14, 2022 - 14:22 PST

Monitoring

A fix has been implemented and we are monitoring systems. We are currently 1 hr 30 minutes delayed from real-time processing for computations created since August 8th.

Posted Dec 14, 2022 - 13:51 PST

Investigating

We are currently investigating a delay in data processing for realtime computations created since August 8th.

Posted Dec 14, 2022 - 13:17 PST

This incident affected: Engage (Engage (US)).