Segment App UI Issue with Profile Traits with no recent activity

Incident Report for Segment

Identified

We have identified an issue that may cause profile traits with no activity in the last 60 days to be unavailable in Audience Builder, trait and event pickers, and related trait detail views for some customers. This is a display issue only; underlying customer event and profile data is not affected.

Posted Sep 02, 2026 - 18:04 PDT

This incident affects: Web Interface (Web Interface (US), Web Interface (EU)).