Disruption in syncing data form Twilio source

Incident Report for Segment

Resolved

This incident has been resolved.

Posted Jul 05, 2022 - 11:57 PDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Jul 05, 2022 - 08:46 PDT

Identified

We have identified the root case for the issue and are testing a fix.

Posted Jul 05, 2022 - 08:14 PDT

Update

We are still investigating the issue, syncs from Twilio sources are delayed at the moment.

Posted Jul 04, 2022 - 22:35 PDT

Investigating

We have detected an issue fetching data from the Twilio source and are actively investigating.

Posted Jul 04, 2022 - 16:40 PDT

This incident affected: Cloud Sources (Cloud Sources (US)).