Delays syncing computed traits and audiences to downstream destinations

Incident Report for Segment

Resolved

This incident has been resolved.

Posted Jun 09, 2020 - 21:21 PDT

Monitoring

Our fix has been deployed, and we're in the process of replaying the delayed Personas computed trait and audience updates.

Posted Jun 09, 2020 - 15:48 PDT

Identified

We have identified the source of Personas computed trait and audience syncing delays and are working on deploying a fix.

Posted Jun 09, 2020 - 14:21 PDT

Investigating

We are currently experiencing delays syncing some Personas computed traits and audience updates to downstream destinations. We are investigating this issue and will update this incident within an hour.

Posted Jun 09, 2020 - 13:15 PDT

This incident affected: Engage (Engage (US)).