Warehouse Syncs not being scheduled

Incident Report for Segment

Resolved

This incident has been resolved.

Posted Jan 28, 2021 - 14:00 PST

Monitoring

We have resumed processing for all warehouses, and warehouse syncs should resume their normal schedule in the next 30 minutes.

Posted Jan 28, 2021 - 13:16 PST

Identified

The issue has been identified and a fix is being implemented. We are gradually resuming syncs for a subset of warehouses.

Posted Jan 28, 2021 - 11:53 PST

Update

We have identified delays in warehouse syncs. We are currently investigating the issue. No data has been lost, and should appear in your warehouse once we resume normal operations.

Posted Jan 28, 2021 - 10:15 PST

Investigating

We are currently investigating this issue.

Posted Jan 28, 2021 - 09:54 PST

This incident affected: Warehouses (Warehouse Destinations (US)).