Delay in Personas realtime audiences and computed traits

Incident Report for Segment

Resolved

We are back to realtime processing of events for Personas audiences and computed traits.

Posted Jul 18, 2022 - 14:16 PDT

Update

We are continuing to investigate this issue.

Posted Jul 18, 2022 - 12:58 PDT

Update

We are continuing to investigate the issue.

Posted Jul 18, 2022 - 12:58 PDT

Investigating

We are currently seeing a delay in processing events for Personas realtime audiences and computed traits created before 02/15/2021 and after 05/19/2022. There is no data loss. We will post another update at 3:30 pm ET.

Posted Jul 18, 2022 - 11:24 PDT

This incident affected: Engage (Engage (US)).