Processing delays for real-time Audiences, Computed Traits, and Journeys

Incident Report for Segment

Resolved

Between 6:18am ET and 8:28am ET we experienced delays of up to 1h 42m processing messages for some Engage Audiences, Computed Traits, and Journeys. No data has been lost, and the system has fully recovered. Some audience and journey conditions using time windows of 1 hour or less may not have output values during this incident.

Posted Mar 07, 2025 - 06:13 PST

This incident affected: Engage (Engage (US)).