Personas Realtime Sync Delays

Incident Report for Segment

Resolved

This incident has been resolved.

Posted Mar 02, 2021 - 16:17 PST

Identified

The issue has been identified and we are working on processing the data backlog.

Posted Mar 02, 2021 - 15:03 PST

Investigating

We are investigating an issue causing up to one-hour delays in syncing of realtime computed trait and audience data to external integrations. Computations are updating onto the profile API in realtime. No data has been lost.

Posted Mar 02, 2021 - 12:38 PST

This incident affected: Engage (Engage (US)).