We are still processing backlogged events. Some real-time functionality has resumed, but some services may still be experiencing a delay in processing.
Posted Oct 16, 2023 - 15:34 PDT
Monitoring
A fix has been implemented and we are monitoring the result. We have begun processing the backlog of data.
Posted Oct 16, 2023 - 12:38 PDT
Identified
We have identified an issue with our compute infrastructure that affected our data processing pipelines. At this point no data loss is expected to occur as we remediate the issue.
Posted Oct 16, 2023 - 12:16 PDT
Investigating
We are currently investigating an issue with our data processing pipeline that is resulting in delays for our Engage services. We will update once we a remediation timeline is known.
Posted Oct 16, 2023 - 11:30 PDT
This incident affected: Streaming Destinations (Streaming Destinations (US)), Engage (Engage (US)), and Data Processing Pipeline (Data Processing Pipeline (US)).
