Kochava Data Delay

Incident Report for Segment

Resolved

The Kochava integration is back to processing events in real time.
Posted Dec 02, 2016 - 02:42 PST

Update

The Kochava integration has been draining its queue, and we expect it to be back to processing events in realtime within a few hours.
Posted Dec 02, 2016 - 01:04 PST

Update

The Kochava API is back online and the queue is draining. We're monitoring the situation and expect to be processing events in realtime soon once the queue has drained.
Posted Dec 01, 2016 - 23:23 PST

Update

The Kochava integration / API is continuing to have issues. Data is being delayed and deliverability affected.
Posted Dec 01, 2016 - 16:36 PST

Monitoring

The queue has been flushed and Kochava's API has returned to a more stable state. We will continue to monitor the situation.
Posted Dec 01, 2016 - 00:39 PST

Identified

The Kochava integration is experiencing data delays.
Posted Nov 30, 2016 - 22:37 PST
This incident affected: Streaming Destinations (Streaming Destinations (US)).