Personas: batch computed trait and audience sync delays

Incident Report for Segment

Resolved

This incident has been resolved.

Posted Nov 04, 2021 - 19:36 PDT

Monitoring

Our engineering team has implemented a fix and we are now recovering from earlier batch computed trait and audience sync delays.

Posted Nov 04, 2021 - 18:14 PDT

Update

We are continuing to work on a fix for this issue. No data has been lost.

Posted Nov 04, 2021 - 16:50 PDT

Identified

We are currently experiencing delays syncing batch computed traits and audiences. Realtime computed traits and audiences are not affected. Our engineering team is currently implementing a fix.

Posted Nov 04, 2021 - 16:35 PDT

This incident affected: Engage (Engage (US)).