MailChimp Outage

Incident Report for Segment

Resolved

The incident has been resolved, and we are back to processing data in realtime.

Posted Mar 02, 2016 - 16:37 PST

Update

We've resumed the Mailchimp integration data flow. We're currently processing the queue and it should be back to realtime shortly. Some data sent to Mailchimp's API was dropped during the 1.5 hour window while there was an increase in load. However, that data was still logged in our systems, and we should have a full replay coming shortly for all customers.

Posted Mar 02, 2016 - 11:38 PST

Identified

Currently the MailChimp integration is paused while our infrastructure team works with the MailChimp team to resolve the high load on the MailChimp API. We'll have updates soon.

Posted Mar 02, 2016 - 08:28 PST