Increased error rates of Profiles API in EU

Incident Report for Segment

Resolved

This incident has been resolved.
Posted Sep 13, 2024 - 09:28 PDT

Identified

We have identified an issue and deployed a fix. Profiles API in EU is recovering.
Posted Sep 13, 2024 - 08:05 PDT

Investigating

We detected increased error rate in Profile API for our EU region service and are actively investigating.
Posted Sep 13, 2024 - 07:12 PDT
This incident affected: Engage (Engage (EU)).