This issue was mitigated on March 29th at 6:10pm PT. We experienced a bug with our webhooks integration whereby ~0.3% of events were not delivered between March 16th at 10:49am PT and March 29th at 6:10pm PT. This percentage was much higher for some customers and much lower for some customers. The majority of the data loss occurred on March 27th and March 28th. We are able to replay data during these time periods; however, this will result in some duplicate data. If interested in having your data replayed, please reach out to our Success Engineering team here - https://segment.com/help/contact
Posted Apr 03, 2017 - 14:33 PDT
Identified
We are currently investigating data discrepancies and delays for webhooks from Monday, March 27th - Wednesday, March 29th. You may see lower than expected volume delivered to webhooks for these days. The issue has since been mitigated, and we are investigating replay options for those days.
Posted Mar 30, 2017 - 13:24 PDT
This incident affected: Streaming Destinations (Streaming Destinations (US)).
