Destinations Retries Degraded

Incident Report for Segment

Resolved

During a migration to new infrastructure underlying the Destinations product, we inadvertently degraded retry behavior. Since 9/25, all destinations (other than Google Analytics, Adwords, Webhooks, Mailchimp, S3, and Warehouses) haven't been retrying. Normally, we retry a failed request to a partner five times over the course of a few hours. Segment's data delivery has been at parity with the native API partner performance and hasn't been doing the retry logic. We have just fixed this and you'll see our standard retry logic moving forward.

Posted Dec 09, 2017 - 21:09 PST

This incident affected: Streaming Destinations (Streaming Destinations (US)).