Processing delays for real-time Audiences, Computed Traits, and Journeys
Incident Report for Segment
Resolved
This incident has been resolved.
Posted Mar 01, 2024 - 02:58 PST
Update
This incident has been resolved.
Posted Mar 01, 2024 - 02:57 PST
Update
We have identified the issue and implemented a fix. Processing has resumed and we are monitoring recovery.
Posted Feb 29, 2024 - 22:40 PST
Investigating
We're currently experiencing delays processing Engage Audiences, Computed Traits, and Journeys created between Aug 8th 2022 and Aug 19th 2022, as well as those created between Aug 22 2022 and March 14th 2023. Our engineers are working on identifying a solution. No data has been lost.
Posted Feb 29, 2024 - 20:33 PST
This incident affected: Engage (Engage (US)).