Personas Realtime Compute Delays

Incident Report for Segment

Resolved

This incident has been resolved.

Posted Jan 07, 2021 - 15:41 PST

Identified

We expect to be realtime in 45 minutes

Posted Jan 07, 2021 - 14:47 PST

Update

We have identified a fix and are working on getting realtime computations back to realtime over the next 2 hours. Computations are still delayed since 11:40AM PST

Posted Jan 07, 2021 - 13:59 PST

Investigating

We are noticing 1 hour delays for realtime audience computations in Personas starting 11:40AM PST. Our engineering team is investigating.

Posted Jan 07, 2021 - 12:38 PST

This incident affected: Engage (Engage (US)).