We've resolved the issue and all warehouse syncs are now starting successfully. This issue only affected warehouse syncs for object sources and no data was lost. All warehouses will catch up during their next regular sync.
A cascading failure in an authentication mechanism in our objects pipeline caused these syncs to fail to start for all warehouses. To prevent this class of failure from occurring again we are removing unneeded components that caused this issue to take longer than necessary to resolve.
Posted Jan 25, 2018 - 17:35 PST
Update
We are continuing to resolve the underlying issue and will post another update soon.
Posted Jan 25, 2018 - 16:39 PST
Identified
All warehouse syncs starting after 2:30 PM PST are failing with "internal error". The team has identified the root cause and is resolving it now.
Posted Jan 25, 2018 - 15:32 PST
This incident affected: Warehouses (Warehouse Destinations (US)).
