Connections delivery time to first attempt is elevated
Identified - We've identified the cause of the delays and are taking steps to mitigate the elevated delays.
Nov 10, 2025 - 17:45 PST
Investigating - Our systems have reported an elevated Time to First Attempt for Connections traffic. We're actively investigating.
Nov 10, 2025 - 17:04 PST
Uptime over the past 90 days. View historical uptime.
Data Ingestion (Tracking) API Operational
90 days ago
100.0 % uptime
Today
Data Ingestion (Tracking) API (US) Operational
90 days ago
100.0 % uptime
Today
Data Ingestion (Tracking) API (EU) Operational
90 days ago
100.0 % uptime
Today
Data Processing Pipeline Operational
Data Processing Pipeline (US) Operational
Data Processing Pipeline (EU) Operational
Web Interface Operational
Web Interface (US) Operational
Web Interface (EU) Operational
Analytics.js CDN Operational
Analytics.js CDN (US) Operational
Analytics.js CDN (EU) Operational
Streaming Destinations Degraded Performance
Streaming Destinations (US) Degraded Performance
Streaming Destinations (EU) Operational
Cloud Sources Operational
Cloud Sources (US) Operational
Cloud Sources (EU) Operational
Warehouses Operational
Warehouse Destinations (US) Operational
Warehouse Destinations (EU) Operational
Engage Operational
Engage (US) Operational
Engage (EU) Operational
Profiles Sync Operational
Libraries Operational
Libraries (US) Operational
Libraries (EU) Operational
Public API Operational
Public API (US) Operational
Public API (EU) Operational
Blobstore Destinations Operational
Blobstore Destinations (US) Operational
Blobstore Destinations (EU) Operational
Reverse ETL Operational
Reverse ETL (EU) ? Operational
Reverse ETL (US) ? Operational
Data Lakes Operational
Data Lakes (US) Operational
Data Lakes (EU) Operational
Data Deletions Operational
Data Deletions (US) Operational
Data Deletions (EU) Operational
Linked Events Operational
Linked Events (EU) Operational
Linked Events (US) ? Operational
Linked Audiences Operational
Linked Audiences (US) ? Operational
Linked Audiences (EU) Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

System Metrics Month Week Day
Tracking API Latency
Fetching
Destinations time to first delivery attempt (p95) ?
Fetching
Destinations end-to-end latency (p95)
Fetching
Profile API response time (p95)
Fetching
Nov 10, 2025

Unresolved incident: Connections delivery time to first attempt is elevated.

Nov 9, 2025

No incidents reported.

Nov 8, 2025

No incidents reported.

Nov 7, 2025

No incidents reported.

Nov 6, 2025

No incidents reported.

Nov 5, 2025

No incidents reported.

Nov 4, 2025
Delayed delivery reporting for ReverseETL
Resolved - We've restored the ReverseETL delivery counts in the US
Nov 4, 09:56 PST
Update - We've restored the ReverseETL delivery counts in the EU and are actively working on updating them in the US.
Nov 4, 07:51 PST
Update - We’re actively working on retroactively updating the ReverseETL delivery counts for affected customers. All ReverseETL Syncs created after 4 PM PST will correctly report counts.
Nov 3, 20:32 PST
Identified - ReverseETL delivery counts are currently delayed. Syncs that started between 6:00 AM and 4:00 PM PST on November 3 may show inaccurate counts or timeout errors. We've identified the issue and are working towards a resolution.

Note: This is only affecting reporting, no data loss or change in delivery.
Nov 3, 17:09 PST
Nov 3, 2025
Nov 2, 2025

No incidents reported.

Nov 1, 2025

No incidents reported.

Oct 31, 2025

No incidents reported.

Oct 30, 2025

No incidents reported.

Oct 29, 2025

No incidents reported.

Oct 28, 2025

No incidents reported.

Oct 27, 2025

No incidents reported.

← Incident History Powered by Atlassian Statuspage