Audiences Overview Pages are Failing to Load in the EU
Investigating - Engineering is currently investigating an issue that is preventing customers in the EU from viewing Audiences overview pages in the Segment UI. This issue is limited to the UI only and does not impact the data plane.
Mar 17, 2026 - 11:55 PDT
Uptime over the past 90 days. View historical uptime.
Data Ingestion (Tracking) API Operational
90 days ago
100.0 % uptime
Today
Data Ingestion (Tracking) API (US) Operational
90 days ago
100.0 % uptime
Today
Data Ingestion (Tracking) API (EU) Operational
90 days ago
100.0 % uptime
Today
Data Processing Pipeline Operational
Data Processing Pipeline (US) Operational
Data Processing Pipeline (EU) Operational
Web Interface Partial Outage
Web Interface (US) Operational
Web Interface (EU) Partial Outage
Analytics.js CDN Operational
Analytics.js CDN (US) Operational
Analytics.js CDN (EU) Operational
Streaming Destinations Operational
Streaming Destinations (US) Operational
Streaming Destinations (EU) Operational
Cloud Sources Operational
Cloud Sources (US) Operational
Cloud Sources (EU) Operational
Warehouses Operational
Warehouse Destinations (US) Operational
Warehouse Destinations (EU) Operational
Engage Operational
Engage (US) Operational
Engage (EU) Operational
Profiles Sync Operational
Journeys (US) Operational
Journeys (EU) Operational
Libraries Operational
Libraries (US) Operational
Libraries (EU) Operational
Public API Operational
Public API (US) Operational
Public API (EU) Operational
Blobstore Destinations Operational
Blobstore Destinations (US) Operational
Blobstore Destinations (EU) Operational
Reverse ETL Operational
Reverse ETL (EU) Operational
Reverse ETL (US) Operational
Data Lakes Operational
Data Lakes (US) Operational
Data Deletions Operational
Data Deletions (US) Operational
Data Deletions (EU) Operational
Linked Events Operational
Linked Events (EU) Operational
Linked Events (US) Operational
Linked Audiences Operational
Linked Audiences (US) Operational
Linked Audiences (EU) Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

System Metrics Month Week Day
Tracking API Latency
Fetching
Destinations time to first delivery attempt (p95) ?
Fetching
Destinations end-to-end latency (p95)
Fetching
Profile API response time (p95)
Fetching
Mar 17, 2026

Unresolved incident: Audiences Overview Pages are Failing to Load in the EU.

Mar 16, 2026

No incidents reported.

Mar 15, 2026

No incidents reported.

Mar 14, 2026

No incidents reported.

Mar 13, 2026

No incidents reported.

Mar 12, 2026

No incidents reported.

Mar 11, 2026

No incidents reported.

Mar 10, 2026

No incidents reported.

Mar 9, 2026
Degraded performance in Audiences and Journeys UI
Resolved - The issue has been resolved.
Mar 9, 17:45 PDT
Update - The issue has been mitigated.
Mar 9, 15:29 PDT
Update - The engineering team is still working on mitigating the issue.
Mar 9, 13:51 PDT
Update - The engineering team is continuing to work to mitigate the issue.
Mar 9, 10:18 PDT
Identified - Segment users may experience slow loading and intermittent UI errors on Audiences and Journeys pages. The team has identified the root cause of the issue and is working now to mitigate the issue.
Mar 9, 07:40 PDT
Mar 8, 2026

No incidents reported.

Mar 7, 2026

No incidents reported.

Mar 6, 2026

No incidents reported.

Mar 5, 2026

No incidents reported.

Mar 4, 2026
Scheduled Database Maintenance
Completed - The scheduled maintenance has been completed.
Mar 4, 22:30 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 4, 21:30 PST
Scheduled - We will be conducting scheduled maintenance for a critical internal service database on March 5th, 2026 from 5:30 AM - 6:30 AM UTC. This will be performed in EU region and is part of our periodic maintenance to keep our infrastructure up to date. The maintenance will last approximately for an hour.

During this window, you may experience some failures across warehouse destinations, cloud sources and profile syncs.

We will update this status as soon as the maintenance is completed.
Mar 4, 06:49 PST
Mar 3, 2026

No incidents reported.

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