All Systems Operational
Uptime over the past 90 days. View historical uptime.
Data Ingestion (Tracking) API Operational
90 days ago
100.0 % uptime
Today
Data Processing Pipeline Operational
Web Interface Operational
Analytics.js CDN Operational
Destinations Operational
Cloud Sources Operational
Warehouses Operational
Personas Operational
Libraries Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

System Metrics Month Week Day
Tracking API Latency
Fetching
Destinations time to first delivery attempt (p95) ?
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Destinations end-to-end latency (p95)
Fetching
Past Incidents
Oct 27, 2020

No incidents reported today.

Oct 26, 2020

No incidents reported.

Oct 25, 2020

No incidents reported.

Oct 24, 2020

No incidents reported.

Oct 23, 2020

No incidents reported.

Oct 22, 2020
Personas: delays updating user profiles
Resolved - This incident has been resolved.
Oct 22, 16:33 PDT
Monitoring - We are catching up from previous delays in processing updates to the Personas profile API and user explorer
Oct 22, 16:11 PDT
Identified - The issue has been identified and a fix is being implemented.
Oct 22, 15:30 PDT
Investigating - Currently Personas is experiencing delays in processing updates to the profile API and user explorer. No data has been lost. Our engineering team has identified the source of the delay and is working on rolling out a fix.
Oct 22, 15:20 PDT
Personas Ingestion Delays
Resolved - Between 6:50am and 7:50am PST, all Personas customers may have experienced ingestion delays of over five minutes. This incident has since been resolved.
Oct 22, 07:00 PDT
Oct 21, 2020

No incidents reported.

Oct 20, 2020

No incidents reported.

Oct 19, 2020

No incidents reported.

Oct 18, 2020

No incidents reported.

Oct 17, 2020

No incidents reported.

Oct 16, 2020

No incidents reported.

Oct 15, 2020

No incidents reported.

Oct 14, 2020
Intermittent elevated app latency
Resolved - This incident has been resolved.
Oct 14, 20:40 PDT
Monitoring - A fix has been implemented and we are monitoring the results.
Oct 14, 19:38 PDT
Identified - The issue has been identified and a fix is being implemented.
Oct 14, 19:14 PDT
Update - We are continuing to investigate this issue. We are also observing an increase in internal errors related to authentication and SSO.
Oct 14, 18:08 PDT
Investigating - We are currently investigating this issue.
Oct 14, 18:01 PDT
Oct 13, 2020
Delays in Personas Realtime Computation Pipeline
Resolved - We have recovered from all previous delays in the Personas realtime computation engine.
Oct 13, 17:50 PDT
Investigating - We are currently investigating a sudden increase in traffic causing up to 40 minute delays for realtime audiences and computed traits in Personas.
Oct 13, 16:35 PDT
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