All Systems Operational
Data Ingestion (Tracking) API Operational
90 days ago
100.0 % uptime
Today
Data Ingestion (Tracking) API (US) Operational
90 days ago
100.0 % uptime
Today
Data Ingestion (Tracking) API (EU) Operational
90 days ago
100.0 % uptime
Today
Data Processing Pipeline Operational
Data Processing Pipeline (US) Operational
Data Processing Pipeline (EU) Operational
Web Interface Operational
Web Interface (US) Operational
Web Interface (EU) Operational
Analytics.js CDN Operational
Analytics.js CDN (US) Operational
Analytics.js CDN (EU) Operational
Streaming Destinations Operational
Streaming Destinations (US) Operational
Streaming Destinations (EU) Operational
Cloud Sources Operational
Cloud Sources (US) Operational
Cloud Sources (EU) Operational
Warehouses Operational
Warehouses (US) Operational
Warehouses (EU) Operational
Personas Operational
Personas (US) Operational
Personas (EU) Operational
Libraries Operational
Libraries (US) Operational
Libraries (EU) Operational
Public API Operational
Public API (US) Operational
Public API (EU) Operational
Blobstore Destinations Operational
Blobstore Destinations (US) Operational
Blobstore Destinations (EU) Operational
Data Lakes Operational
Data Lakes (US) Operational
Data Lakes (EU) Operational
Data Deletions Operational
Data Deletions (US) Operational
Data Deletions (EU) Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Tracking API Latency
Fetching
Destinations time to first delivery attempt (p95) ?
Fetching
Destinations end-to-end latency (p95)
Fetching
Profile API response time (p95)
Fetching
Past Incidents
Feb 4, 2023

No incidents reported today.

Feb 3, 2023

No incidents reported.

Feb 2, 2023

No incidents reported.

Feb 1, 2023
Resolved - This incident has been resolved.
Feb 1, 13:36 PST
Monitoring - A fix has been implemented and we are monitoring the results.
Feb 1, 13:06 PST
Identified - Some customers using the Google Ads Sources are experiencing sync failures. We are actively investigating the issue, and have identified the root cause and are currently testing a fix for it
Feb 1, 11:13 PST
Jan 31, 2023

No incidents reported.

Jan 30, 2023

No incidents reported.

Jan 29, 2023
Resolved - This incident has been resolved.
Jan 29, 14:38 PST
Update - We are continuing to monitor for any further issues.
Jan 29, 13:24 PST
Monitoring - A fix has been implemented and we are monitoring the results.
Jan 29, 13:23 PST
Investigating - Part of the core pipeline is seeing unusual lag causing delays in delivering events to destinations.
Jan 29, 12:19 PST
Jan 28, 2023

No incidents reported.

Jan 27, 2023

No incidents reported.

Jan 26, 2023

No incidents reported.

Jan 25, 2023

No incidents reported.

Jan 24, 2023
Resolved - Customers attempting to access their workspaces within the web app on US and EU are met with an error message. No data loss was detected.
Jan 24, 15:00 PST
Jan 23, 2023

No incidents reported.

Jan 22, 2023

No incidents reported.

Jan 21, 2023
Resolved - The incident has been resolved.
Jan 21, 16:47 PST
Identified - The issue has been identified and the fix is being implemented by Castle.
Jan 21, 16:41 PST
Investigating - We are currently investigating the issue. The API endpoint at Castle is returning unexpected errors.
Jan 21, 16:18 PST