Segment Status

All Systems Operational

Uptime over the past 90 days. View historical uptime.

Data Ingestion (Tracking) API Operational

90 days ago

100.0 % uptime

Today

Data Ingestion (Tracking) API (US) Operational

90 days ago

100.0 % uptime

Today

Data Ingestion (Tracking) API (EU) Operational

90 days ago

100.0 % uptime

Today

Data Processing Pipeline Operational

Data Processing Pipeline (US) Operational

Data Processing Pipeline (EU) Operational

Web Interface Operational

Web Interface (US) Operational

Web Interface (EU) Operational

Analytics.js CDN Operational

Analytics.js CDN (US) Operational

Analytics.js CDN (EU) Operational

Streaming Destinations Operational

Streaming Destinations (US) Operational

Streaming Destinations (EU) Operational

Cloud Sources Operational

Cloud Sources (US) Operational

Cloud Sources (EU) Operational

Warehouses Operational

Warehouses (US) Operational

Warehouses (EU) Operational

Personas Operational

Personas (US) Operational

Personas (EU) Operational

Libraries Operational

Libraries (US) Operational

Libraries (EU) Operational

Public API Operational

Public API (US) Operational

Public API (EU) Operational

Blobstore Destinations Operational

Blobstore Destinations (US) Operational

Blobstore Destinations (EU) Operational

Data Lakes Operational

Data Lakes (US) Operational

Data Lakes (EU) Operational

Data Deletions Operational

Data Deletions (US) Operational

Data Deletions (EU) Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

System Metrics Month Week Day

Tracking API Latency

Fetching

Destinations time to first delivery attempt (p95)

Fetching

Destinations end-to-end latency (p95)

Fetching

Profile API response time (p95)

Fetching

Past Incidents

Feb 4, 2023

No incidents reported today.

Feb 3, 2023

No incidents reported.

Feb 2, 2023

No incidents reported.

Feb 1, 2023

Some Google Ads sources are experiencing sync failures

Resolved - This incident has been resolved.
Feb 1, 13:36 PST

Monitoring - A fix has been implemented and we are monitoring the results.
Feb 1, 13:06 PST

Identified - Some customers using the Google Ads Sources are experiencing sync failures. We are actively investigating the issue, and have identified the root cause and are currently testing a fix for it
Feb 1, 11:13 PST

Jan 31, 2023

No incidents reported.

Jan 30, 2023

No incidents reported.

Jan 29, 2023

Delay in sending events to streaming destinations

Resolved - This incident has been resolved.
Jan 29, 14:38 PST

Update - We are continuing to monitor for any further issues.
Jan 29, 13:24 PST

Monitoring - A fix has been implemented and we are monitoring the results.
Jan 29, 13:23 PST

Investigating - Part of the core pipeline is seeing unusual lag causing delays in delivering events to destinations.
Jan 29, 12:19 PST

Jan 28, 2023

No incidents reported.

Jan 27, 2023

No incidents reported.

Jan 26, 2023

No incidents reported.

Jan 25, 2023

No incidents reported.

Jan 24, 2023

Error accessing customer workspaces

Resolved - Customers attempting to access their workspaces within the web app on US and EU are met with an error message. No data loss was detected.
Jan 24, 15:00 PST

Jan 23, 2023

No incidents reported.

Jan 22, 2023

No incidents reported.

Jan 21, 2023

Data delivery issue for Castle destination

Resolved - The incident has been resolved.
Jan 21, 16:47 PST

Identified - The issue has been identified and the fix is being implemented by Castle.
Jan 21, 16:41 PST

Investigating - We are currently investigating the issue. The API endpoint at Castle is returning unexpected errors.
Jan 21, 16:18 PST

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