Resolved -
This incident has been resolved.
Apr 17, 13:25 PDT
Monitoring -
A fix has been implemented and we are monitoring the results.
Apr 17, 10:53 PDT
Identified -
We are experiencing delay in processing data onto Unify profiles and Twilio Engage (US). Engineering team has identified and mitigating an underlying issue.
Apr 17, 08:51 PDT